Privacy Policy

Last updated on February 05, 2024

We know that in this digital age, your privacy is important. This Privacy Policy reflects our commitment to protecting personal data and the choices we offer you regarding how your data is used. We welcome you to read more about how we keep your information safe and how you can exercise your rights. In addition, our Privacy policy covers our treatment of data that may be personal to you.

·       ‍We will occasionally review, update, and amend these policies, consistent with our business needs and technology. We encourage you to check back periodically for new updates or changes. Your continued use of the Service makes up for accepting any change to this Privacy Policy. We are the data controller of your information. We handle and process all data on behalf of our customers.

·       You may likewise decide not to give us "discretionary" Personal Data; however, please remember that without it, we will most likely be unable to provide you with the full scope of our administrations or the best client experience when utilizing our Services.

·       This Privacy Policy (“Privacy Policy”) describes how Radiant Beauty Essentials will gather, use, and maintain your Personal Information on radiantbeauty.com.au. It will also explain your legal rights concerning that information.

·       By using the Website or services, you confirm that you have read and understood this Privacy Policy and our Terms (referred to herein as the “Agreement”). The Agreement governs the use of radiantbeauty.com.au. We will collect, use, and maintain information consistent with the Agreement.

What personal information do we collect from the people who visit our Website?

The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the features you use.

When engaging with our Website or as appropriate, you may be prompted to input your name, email, or other details to facilitate your interaction.

·’ Data:

We do not knowingly collect data from or market to children under 13.

We do not knowingly solicit data from or market to children under 13. By using the Website, you represent that you are at least 13 or the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 13 years of age has been collected, We will take reasonable measures to delete such data from our records promptly. If you become aware of any data we may have collected from children under age 13, please get in touch with us.

Automatically collected information about your use of our Services or tools,

This information is registered automatically with the visit by the configuration or manual of each tool on the Website.

•      When you visit, connect with, or utilize our Service, we may gather, record, or create specific specialized data about you. We do so autonomously or with third-party Service Providers' assistance, including using "cookies" and other innovations.

·       We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical details. This information is primarily needed to maintain the security and operation of our Website and for our internal analytics and reporting purposes.

The information we collect includes:

Log and Usage Data. Log and usage data are service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website, which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity on the Website (such as the date/time stamps associated with your usage, pages, and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or another device you use to access the Website. Depending on the device used, this data may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and mobile carrier, operating system, and system configuration information.

Push Notifications. We may request to send you push notifications regarding your account or certain application features (S). If you wish to opt out of receiving these communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

How do we use your details?

We process personal data to operate, improve, understand, and personalize our services. We use personal data for the following purposes:

·       To fulfil or meet the reason you provided the information (e.g., to help provide our Site services to you).

·       To deliver and facilitate the delivery of services to the user

·       To deliver targeted advertising to users and analyze trends to improve our Website and offerings.

·       To personalize and develop our site and the services we provide you and improve our offerings.

·       To provide certain features or functionality of the services on the site.

·       To personalize your experience and deliver content, products, and services relevant to your interests.

·       Respond to law enforcement requests as required by applicable law, court order, or governmental regulations.

·       To prevent illegal activity, fraud, and abuse.

·       To help our site, we will be ready to serve you better.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.

As noted in the list above, we may communicate with you if you provide us with the means. For example, if you've given us your email address, we may send you promotional email offers or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us, which helps us improve our services. If you do not want to receive communications from us, please indicate your preference by emailing us at lina@radiantbeauty.com.au.

How to opt-out

When you engage us for the Services or make inquiries about our Services, you will be requested to provide your consent to us to send promotional material to you. You may stop the delivery or “opt out” of future promotional emails by following the specific instructions in the email you receive.

DO NOT TRACK

Currently, various browsers — such as Microsoft Edge, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites visited by the user about the user's browser DNT preference setting. Radiant Beauty Essentials does not currently commit to responding to browsers' DNT signals concerning the Company's websites, in part because industry groups have adopted no common industry standard for DNT, technology companies, or regulators, including no consistent standard of interpreting user intent. Radiant Beauty Essentials takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

How we use cookies

We may use cookies and other tracking technologies to collect and store information. We may use cookies and similar technologies (like web beacons and pixels) to access or store information. We use cookies and similar technologies for several purposes, depending on the context or Service, including: 

·       Recognize you if you sign in to use our offerings. This allows us to provide recommendations, display personalized content, and other customized features and services.

·       We are keeping track of your specified preferences. This allows us to honour your likes and dislikes, such as your language and configuration preferences.

·       Detecting and preventing fraudulent activity and improving security.

·       We are conducting research and diagnostics to improve our offerings.

·       Reporting allows us to measure and analyze the performance of our offerings.

First-party cookies

a)     Strictly Necessary Cookies: These cookies are necessary for the Website to function and cannot be switched off in our systems. They are often set in response to your actions, which amount to a service request, such as setting your privacy preferences, logging in, or filling in forms.

b)     Functional cookies: These cookies enhance the Website's functionality and personalization. They may be set by third-party providers whose services we have added to our pages or by us.

c)     Performance cookies: These cookies allow us to count visits and traffic sources to measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.

d)     Targeting cookies: These cookies may be set through our site and used to build a profile of your interests and show you relevant adverts on other sites.

Third-party cookies

In addition to our cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These cookies may be set through our site by our advertising partners. Those companies may use them to build a profile of your interests and show you relevant adverts on other sites.

Your Legal Rights

Under certain circumstances, you have rights to your data under data protection laws.

You may have the following rights: -

A.     Request access to your data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and check that we are lawfully processing it.

B.     Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide.

C.     Request deletion of your data. This enables you to ask us to delete or remove personal data without good reason to continue processing it. You also have the right to ask us to delete or remove your data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.

D.     Object to processing your data where we rely on a legitimate interest (or those of a third party). Something about your situation makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object to processing your data for direct marketing purposes. Sometimes, we may demonstrate that we have compelling, legitimate grounds to process your information, overriding your rights and freedoms.

E.     Request restriction of processing of your data. This enables you to ask us to suspend the processing of your data in the following scenarios:

a.     If you want us to establish the data's accuracy.

b.     Our use of the data is unlawful, but you do not want us to erase it.

c.      You need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims.

d.     You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

F.     Request the transfer of your data to you or a third party. We will provide you or a third party with your data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information; you initially provided consent for us to use or use the information to perform a contract with you.

G.    Withdraw consent at any time where we are relying on consent to process your data. However, this will not affect the lawfulness of any processing before you withdraw your consent. If you withdraw your consent, we may not provide certain services to you.

How do we protect your details?

·       We have implemented industry-accepted administrative, physical, and technology-based security measures to protect against our systems' loss, misuse, unauthorized access, and alteration of personal information. We ensure that any employee, contractor, corporation, organization, or vendor with access to confidential information in our systems is subject to legal and professional obligations to safeguard that personal information.

·       We do not use vulnerability and scanning to PCI specifications.

·       We use regular Malware Scanning.

·       Your personal information is only accessible by a limited number of individuals with special access privileges to such systems and must treat the information with strict confidentiality. In addition, your resource's susceptible/credit information is encrypted using Secure Socket Layer (SSL) technology.

·       We implement several security measures whenever a user gets into, submits, or accesses their information to protect your individual information.

·       While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or form of electronic storage is 100 per cent secure. Therefore, we cannot guarantee its absolute security.

·       Radiant Beauty Essentials prohibits unauthorized access or use of personal information stored on our servers. Such access is a violation of law, and we will thoroughly investigate and press charges against any party that has illegally accessed the information within our systems.

Can-spam act

The CAN-SPAM Act is a regulation that sets the guidelines for commercial email, establishes requirements for commercial announcements, offers recipients to have emails ceased from being delivered to them, and spells out stiff fines for violations.

We accumulate your email to be able to:

·       Send information, react to questions, and other demands or questions

·       To maintain compliance with CANSPAM, we consent to the following:

·       Do not use untrue or misleading subject matter or email addresses.

·       Identify the concept as an advertisement in some realistic way.

·       Include the physical address of our site headquarters or business

·       Screen third-party email marketing services for conformity, if one can be used.

·       Honor opt-out/unsubscribe demands quickly.

·       Allow users to unsubscribe using the link at every email's bottom.

If anytime you want to unsubscribe from receiving future emails, you can email us by using the contact form on our Website, and we'll immediately remove you from ALL communication.

Limitation of liability

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you.

We make no legal representation that the Website or services are appropriate or available in locations outside Australia. You may access the Website from outside Australia at your own risk and initiative and must bear all responsibility for compliance with applicable foreign laws.

Governing Law and Jurisdiction

This Website originates from Australia. The laws of Australia, without regard to its conflict of law and principles, will govern these terms to the contrary. You, at this moment, agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of Australia. Using this Website, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim to arise under or because of these terms. You, at this moment, waive any right to trial by jury arising out of these terms.

Changes to this privacy notice

We're constantly trying to improve our Services, so we may need to change this Privacy Policy occasionally. Still, we will alert you to changes by placing a notice on the Radiant Beauty Essentials website, emailing you, and using other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services. You are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, you agree to all the changes. The use of the information we collect is subject to the Privacy Policy in effect when such information is collected.

Contacting us

Suppose you would like to contact us to understand this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information. In that case, you may do so via the contact us or email us at lina@radiantbeauty.com.au.